At its core, the hotel industry is about people. And hospitality works every day for the more than eight million who are proudly employed in and support our industry and the guests we serve.

Lifelong Careers

The hotel industry exemplifies the American Dream, fostering development, upward mobility, and exciting lifelong careers. In fact, more than half of hotel department managers and many general managers started their hotel careers in hourly, entry-level positions.

Training & Development

AHLA and the hotel industry have developed innovative, proactive programs that expand our talent pipeline and advance and upskill our workforce. In the last two years alone, AHLA’s Foundation programs have changed 40,000 lives through innovative programs to recruit, retain and invest in employees, including scholarships, debt-free college and expanded apprenticeship programs.

Competitive Wages & Benefits

Our industry supports competitive wages with good benefits for our employees. The majority of hotels pay a starting rate above the minimum wage for at least 90 percent of their entry-level employees. Nearly all hotels, averaging 98 percent or higher, offer benefits to full-time employees, including medical, dental and vision insurance.

Dreams Happen Here

AHLA launched the Dreams Happen Here campaign to create career pathways for youth through hotel job opportunities. As part of a pilot program, AHLA presented $500,000 in grants to community-based organizations to recruit youth in high-demand markets, including Los Angeles, Chicago, Baltimore and Washington, D.C.

Hospitality in Action

In the next 5 years, we will:

  •      Enroll 50,000 apprentices into new and existing AHLA apprenticeship programs.
  •      Certify 125,000 job seekers and current employees with industry certifications.
  •      Help 5,000 employees earn a college degree at no cost to them through our Cost-Free College Program.
  •      Award more than $5 million in scholarships.
  •      Train and certify 8,000 Opportunity Youth ages 16-24 and connect them to potential employers in the hospitality sector in high-need markets.