Mar 8, 2019      Blog      


Creating Opportunities, Supporting Communities

The American Hotel and Lodging Association (AHLA) is proud to announce the national Hospitality is Working campaign to highlight the hotel and lodging industry’s commitment to creating opportunities and supporting communities.

At its core, hotels are about people – the eight million people whose jobs we support and the millions of guests we serve. The Hospitality Is Working campaign will showcase what the hotel industry is doing proactively to invest in our workforce, protect our employees and guests, and support our communities.

Each month, we will highlight a snapshot of the incredible work the hotel and lodging industry is doing across the country to provide opportunities for upward mobility and life-long careers, invest in our workforce and communities, and continue being a driving force for economic development across the country.

To learn more about the Hospitality is Working campaign, please visit  or follow us on Twitter @HospitalityWins and on Facebook at @HospitalityIsWorking.

Please also visit Hospitality is Working’s resource page to find downloadable factsheets, research, infographics, and helpful documents on the hotel and lodging industry’s work on each of the priority issues.

We look forward to partnering with you to further expand opportunity, grow our workforce, and make our cities even better and more vibrant.

— Chip Rogers, AHLA President & CEO



 “As part of the HIW commitment, AHLA’s foundation, the American Hotel & Lodging Educational Foundation (AHLEF), will award $500,000 to community-based organizations in six key markets where the labor market is tight … Over the next five years, AHLA expects to train and certify 8,000 Opportunity Youth in these high-demand markets and connect them to potential employers in the hospitality sector.” – AHLA Press Release, 1/24/19


“Hotels … are powerful economic engines. They employ large numbers of people and, therefore, contribute significantly as a wage provider and contribute to the tax base through employment tax and property taxes, too.” – Andrew Ginther, Mayor of Columbus, Ohio


 Goodwill of Greater Washington: Last Friday, the students in our Hospitality Program had the opportunity to tour several notable local hotels, including the beautiful and historical Omni Shoreham. There, they learned about the hotel’s processes and what it takes to work in a hospitality role within a hotel setting. To learn more about our various Job Training Programs: #trainingprograms #hospitality #careergoals #jobtraining

Shelly Weir: AHLEF’s scholarship deadline is just 3 days away! We have over ONE MILLION DOLLARS in funds to disperse this year. Apply today on #DreamsHappenHere

Stonebridge Companies: Meet our newest apprentices that recently received their CHS-Certified Hospitality Supervisor certifications from American Hotel & Lodging Association. #AHLA

Andria Salim: This past weekend our very own Johnita Jones, Housekeeping Manager, was recognized at the AHLA’s Night of A Thousand Stars in Los Angeles, CA. We are so proud of her. First the White House now the AHLA Night of A Thousand Stars we can’t wait to see what is next. Congratulations Johnita!!  #superstar #wyndhamorlandoidrive #IDrive #Wyndham #congratulations

Heather Italiano: I am incredibly honored to be a part of this amazing program with Aimbridge. So proud of Jules and all the other Apprentices we have participating throughout the country. We have an incredible group of Apprentices, all hungry to learn and eager to grow their careers with Aimbridge.


 Investing In Our Workforce

 Hotel Online: AHLA Launches ‘Hospitality Is Working’ Campaign With $500K In Grants

“The American Hotel & Lodging Association (AHLA) announced today the launch of the Hospitality is Working (HIW) campaign at the U.S. Conference of Mayors winter meeting. Working in conjunction with community leaders, AHLEF will award funds this year to the communities of Orlando, Dallas, Baltimore, Chicago, Los Angeles and Washington, D.C. to support the recruitment and placement of Opportunity Youth, 16-24-year-olds who are out of both school and the workforce, in the hospitality industry to fill the industry’s critical labor shortage. Over the next five years, AHLA expects to train and certify 8,000 Opportunity Youth in these high-demand markets and connect them to potential employers in the hospitality sector.”

 Hotel News Resource: The American Hotel & Lodging Association Recognizes Annual Stars Of The Industry Award Winners

“The American Hotel & Lodging Association (AHLA) and the American Hotel & Lodging Educational Foundation (AHLEF) honored the winners of the 2019 Stars of the Industry Awards, which included top hotel employees in the hospitality and lodging industry for their outstanding accomplishments, service, and leadership. ‘The Stars of the Industry awards showcase the amazing and passionate women and men who make hotels feel like home and move our industry forward. So much of their work is behind the scenes, and this is a wonderful opportunity to give them the praise and recognition they deserve,’ said Chip Rogers, CEO and President of AHLA.”

Maryland Office of Tourism Development: Maryland Hotel Lodging Association Hosts “Stars of the Industry” Awards

 “In a March 7 event held at The Hotel at Arundel Preserve, Maryland’s hotel and lodging industry professionals gathered for the 28th annual “Stars of the Industry” Awards. Honorees included Mathew Fields of the Hilton Garden Inn, Frederick, who was given the Stevan Porter Emerging Leader of the Year award; The Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina, which was given the Community Service award and the Prism Award for diversity; and Denise Ware of the Prince George’s Community College Hospitality Program, who was named Allied Member of the Year. The hotel and lodging segment is an essential driver of Maryland’s $17 billion tourism industry and generates more than $150 million annually in tourism tax revenues. OTD would like to congratulate all of the honorees and recognize the important contributions of all of Maryland’s hotel and lodging professionals. For a full list of award winners, visit the MHLA’s website.”

WMAR 2 News: AHLEF Apprenticeship

“The American Hotel and Lodging Education Foundation is dedicated to helping individuals find job satisfaction and security in the hotel and lodging industry. They offer scholarships, youth programs, apprenticeships and more. The AHLEF Apprenticeship programs provides convenient online classes as well as on the job training to help those looking to quickly move up the ladder. Their youth program recruits in schools and guides individuals from entry level positions into management and beyond. Watch here.”

Fox 35: From Being Homeless To Award Winning Cook

“FOX 35’s Tom Johnson shows you the role food played in turning around an Orlando man’s life.  This Grand Bohemian Hotel worker went from being homeless to an award-winning cook, recognized by the Central Florida Hotel & Lodging Association. Watch here.”

Hotel Lodging Magazine: Five Hotel Companies Among Fortune’s 100 Best Companies To Work For

“Five hotel companies made the recently released 21st annual Fortune 100 Best Companies to Work For list, which is based on surveyed employee ratings of their workplace culture. Kimpton Hotels & Restaurants topped the list of hospitality companies, coming in sixth place. Hyatt followed in ninth. Hilton Worldwide, Marriott International, and Four Seasons Hotels & Resorts also made the list.”

AHLEF 2018 Annual Report: The Heart of Hospitality

 “The hospitality sector is leading the curve in supporting talent and providing career pathways for students who might not otherwise be able to access education. AHLEF is proud to empower, promote and encourage a diverse workforce for the industry through scholarship awards, ensuring a strong future for the lodging sector and building the next generation of hoteliers.”

Hotel Management: AH&LA Launches Campaign To Recruit Hospitality Employees

“The American Hotel & Lodging Association launched Hospitality is Working, a new campaign to recruit new workers to the hospitality industry. As part of the program, the American Hotel & Lodging Educational Foundation will award $500,000 to community-based organizations in six markets where the labor market is tight, with the goal of guiding workers to the hotel industry.”

Protecting Our Employees & Guests

 Press of Atlantic City: Hotel Industry Advancing Employee Safety In NJ And Beyond, Say Chip Rogers And Joseph Simonetta

“While all hotels share a commitment to the safety and security of their employees, the hotel industry is extremely diverse and faces many unique challenges that won’t allow for a one size fits all approach. For example, technology that might work in a grand resort in Atlantic City may be different than for a quaint bed and breakfast in Cape May. As a result, AHLA’s new safety measures were created to be applicable to any and all hospitality establishments in New Jersey and across the country, ensuring increased safety measures for hotel employees. While the industry has already taken these proactive measures, we are always willing to work with safety experts and members of the Legislature who are passionate about this important issue. That’s why we are proud to work with Assemblyman John Armato and the other sponsors of Assembly Bill 4439 to discuss meaningful regulations that build on hotel industry’s commitment to employee and guest safety.”

 Long Beach Press Telegram: Why We’re Suing Long Beach Over Measure WW

“The vast majority of hotels already are providing personal safety devices to their employees; all hotels in California train their housekeepers annually and review their safety procedures every time there is any safety incident. We also provide sexual harassment prevention training and policies, human trafficking awareness training, and Long Beach hosted a hospitality safety and security conference last year to keep safety top-of-mind for our employees.” How Police And The Hospitality Industry Can Work Together To Promote Public Safety

“Police can also advise the hospitality industry about security solutions and training, help site managers develop response plans to deal with active shooters and other threats, and help hospitality companies establish communications links, protocols and relationships with police before such events take place.”

 MarketWatch: Wyndham Hotels & Resorts Earns World’s Most Ethical Company Distinction

“With a commitment to acting with integrity and a dedication to making hotel travel possible for all, Wyndham Hotels & Resorts WH, has been recognized as one of the 2019 World’s Most Ethical Companies by the Ethisphere Institute. This distinction marks the first global accolade for the Company and builds upon a strong Wyndham history of recognition by Ethisphere, a leader in defining and advancing the standards of ethical business practices.”

 Supporting Our Communities

Travel Pulse: US Travel Sector Retains Number One Status In The World

“The United States has retained its status as the world’s largest travel and tourism economy despite a standstill in international visitors from China, according to newly released research from the World Travel & Tourism Council (WTTC).”

Lodging: When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital

“Vista Host started beta testing the program at three hotels in the fourth quarter of 2017 to work out technicalities and measure guest response. After overwhelmingly positive feedback, in late January 2018, Vista Host rolled out the program to all 39 hotels in its portfolio with the goal of donating $100,000 by year-end. Vista Host surpassed that goal and ended 2018 by donating $266,781.20 to St. Jude. The goal for 2019 is $350,000.”

The Times-Morgan Hill: Hotels Are Good For The Economy

“First, let me make a broad statement before getting into specifics. Hotels are good for the Morgan Hill economy. Hotels provide needed revenue to the city. Currently, the city collects a 10 percent Transient Occupancy Tax (TOT) that annually generates $2.7 million from hotels and lodging facilities in Morgan Hill. Starting March 1, the TOT will increase to 11 percent and the city is projected to collect almost $3 million in TOT every year to support the general fund.”

The Austin Chronicle: Texas Governor Says Hospitality Industry Worthy Of Appreciation

“That’s right, it’s a day in which to honor those professionals who work in restaurants and hotels and nightclubs and event venues of all kinds. To salute all the waitrons, the hosts, the bartenders, the line cooks and dish dogs and bellhops and bussers and so on.”

 Travel Weekly: Lots Of Jobs, Less Immigration Causing Hotel Labor Shortages

“With U.S. unemployment remaining at record lows and immigration reform efforts at a political impasse, the hospitality sector finds itself grappling with a growing labor shortage problem.”

Skift: Travel Megatrends 2019: Labor Shortages Force A Wake-Up Call

“When a hotel management company was opening a new Homewood Suites near Salt Lake City, Utah, last year, the company posted job ads for housekeepers – and initially didn’t get a single applicant. The company, The Hotel Group, eventually filled its positions and opened the property by recruiting workers at community colleges and offering bonuses for workers who remained on the job for various periods.”